Shipping Policy

Last Updated: August 28, 2026

This Shipping Policy explains how Danfoss Power Electronics A/S processes, ships, and delivers orders placed through our online store.

1. Shipping Destinations

We currently ship to the following countries:

• Spain

• Portugal

• Poland

• Czech Republic

• Slovakia

• Slovenia

• Bulgaria

• Greece

• Romania

• Austria

• Italy

• Croatia

• Estonia

• Lithuania

• Latvia

• Germany

Shipping availability may vary depending on the product, destination, local regulations, and carrier availability.

2. Shipping Fees

We offer free standard shipping on eligible orders.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by local authorities. Where such charges are not included at checkout, they may be the customer's responsibility in accordance with applicable law.

3. Order Processing

Orders are normally processed within:

3–5 business days

Orders are processed Monday through Friday, excluding weekends and Danish public holidays.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

During holidays, promotional periods, or unusually high order volumes, processing may take longer.

4. Delivery Time

After your order has been processed and shipped:

Estimated Shipping Time: 5–8 business days
Estimated Total Delivery Time: 8–13 business days

Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather conditions, public holidays, and other circumstances outside our reasonable control.

5. Shipping Carriers

Depending on the destination and order, we may use established shipping and logistics providers, including:

• UPS

• FedEx

• Other suitable logistics providers

The carrier used for your order may depend on the destination, package size, product type, and carrier availability.

6. Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information after your order has been shipped.

Tracking information normally becomes active within 24–72 hours after shipment.

If your tracking information has not updated for an extended period, please contact us at JoseSet987@gmail.com.

7. Delivery Delays

Occasionally, deliveries may be delayed due to circumstances such as:

• carrier delays

• customs inspections

• severe weather

• public holidays

• transportation disruptions

• incorrect or incomplete delivery information

• circumstances outside our reasonable control

If your order is significantly delayed, please contact us and we will assist you in checking the available shipping information.

8. Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Please verify your:

• full name

• street address

• postal code

• city

• country

• contact information

If you notice an error in your shipping information, please contact us as soon as possible.

If the order has already been shipped, we may not be able to change the delivery address.

9. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at JoseSet987@gmail.com.

We will make reasonable efforts to process your request before shipment.

Once an order has been shipped, we may no longer be able to modify or cancel it. After receiving the order, you may request a return in accordance with our Return and Refund Policy.

10. Customs and Import Charges

International shipments may be subject to customs duties, import taxes, VAT, clearance fees, or other charges imposed by the destination country.

Unless expressly stated as included at checkout, such charges may be payable by the customer in accordance with applicable local laws.

Customs processing may also affect delivery times.

11. Lost, Damaged, or Incorrect Deliveries

If your order arrives damaged, is lost in transit, contains an incorrect item, or is marked as delivered but cannot be located, please contact us as soon as possible.

Please provide your:

• order number

• tracking number, if available

• description of the issue

• photos of the item or packaging, where applicable

We will review the issue and work with the relevant carrier when necessary to provide an appropriate resolution.

12. Undeliverable or Refused Packages

Packages may be returned to us if the delivery address is incorrect or incomplete, the recipient refuses delivery, the package is not collected, or delivery cannot be completed.

Any refund for a returned package will be handled in accordance with our Return and Refund Policy and applicable consumer law.

13. Contact Information

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Company Name: Danfoss Power Electronics A/S
CVR Number: 19883876
Registration Date: September 1, 2023
Registered Address: Hauser Plads 1, 1127 København K, Denmark
Email: JoseSet987@gmail.com
Phone: +45 48 27 63 95