Return & Refund Policy

Last Updated: August 28, 2026

This Return & Refund Policy applies to purchases made from Danfoss Power Electronics A/S.

30-Day Return Policy

We offer a 30-day return period from the date you receive your order.

To be eligible for a return, the item should generally:

• be in the same condition as when you received it

• be unused and undamaged

• be in its original packaging

• include any original tags and accessories

• be accompanied by a receipt or other proof of purchase

How to Request a Return

Before returning an item, please contact us:

Email: JoseSet987@gmail.com
Phone: +45 48 27 63 95

Please provide your order number and details of the item you wish to return.

Once your return request has been reviewed, we will provide you with the necessary return instructions.

Return Address:

Danfoss Power Electronics A/S
Hauser Plads 1
1127 København K
Denmark

Items returned without contacting us in advance cannot be guaranteed to be processed correctly.

Return Shipping Costs

If the item is defective, damaged, or incorrectly delivered, we will cover reasonable return shipping costs.

For standard returns or withdrawals, the customer may be responsible for return shipping costs unless otherwise required by applicable law or agreed with us.

Damaged, Defective, or Incorrect Items

Please inspect your order after receiving it.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at JoseSet987@gmail.com.

Please provide your order number and, where possible, photographs of the product and packaging. We will review the issue and provide an appropriate solution in accordance with applicable law.

Non-Returnable Items

Certain products may be excluded from returns, including:

• custom-made or personalized products

• perishable goods

• certain sealed hygiene and personal care products once the seal has been broken

• hazardous materials, flammable liquids, or gases

• gift cards

Please contact us before returning an item if you are unsure whether it is eligible for return.

Exchanges

If you would like a different product, please contact us to arrange the return of the original item.

Once the return has been approved, you may place a new order for the product you would like.

EU 14-Day Right of Withdrawal

For purchases covered by EU consumer protection rules, consumers generally have the right to withdraw from their purchase within 14 days without providing a reason.

The withdrawal period generally begins on the day you, or a person designated by you, receives the goods.

To exercise your right of withdrawal, please contact us at JoseSet987@gmail.com before the withdrawal period expires.

Our 30-day return policy does not affect your statutory consumer rights.

Refunds

Once we have received and inspected your returned item, we will notify you whether your refund has been approved.

If approved, the applicable amount will be refunded to your original payment method.

Approved refunds are normally processed within 10 business days. Please note that your bank, card issuer, or payment provider may require additional time to post the refund to your account.

If you have not received an approved refund after 15 business days, please contact us.

Contact Information

Company Name: Danfoss Power Electronics A/S
CVR Number: 19883876
Address: Hauser Plads 1, 1127 København K, Denmark
Email: JoseSet987@gmail.com
Phone: +45 48 27 63 95

If you have any questions regarding a return or refund, please contact us at JoseSet987@gmail.com.